Arthritis Assist is a telephone based peer-support service for all Queenslanders who live with arthritis.

A new diagnosis or change in treatments; getting through hard times while looking after your arthritis; or just finding someone to chat with that just gets it - this can be challenging.

Nobody quite understands your situation better than someone who has been through it too.

That's why if you're looking for someone to have a chat with, our Arthritis Assist service will arrange a Peer-Mentor volunteer with a similar lived experience to phone you at a time that suits you. 

How will Arthritis Assist help me? 

Arthritis Assist Peer-Mentors are volunteers who also live with arthritis. They:

  • Offer an experienced and listening ear and a chance to just chat with someone who understands.
  • Support you to better manage areas of your arthritis that you may be looking for help with (e.g. healthy eating or exercise ideas; tips for dealing with pain or fatigue).
  • Help to find other information, resources, or services that can help you.

Arthritis Assist volunteers offer support and suggestions based on their experience. But, they do not replace professional care. If you are seeking medical, or individual health advice, ensure you speak with your healthcare team. 

Speak with somone who understands

If you'd like to speak with someone else living with arthritis, let us know by entering your details below. 


If you're not sure if the service is what you're after, that's completely fine! Feel free to call us on 1800 011 041 to speak further with a member of our health team.  

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Interested in volunteering with Arthritis Assist?


If you're interested in becoming a volunteer Peer-Mentor, we'd love to hear from you!

Click the FAQs below to find out more about this role and how you can apply.




Peer-Mentors provide support to others living with arthritis through listening, sharing personal experiences and tips, and helping them to find suitable information and services to help with areas of their arthritis or health. Peer-Mentors are matched with people seeking support who share similar experiences, and make either once-off or regular phone calls.
The time committment per week varies depending on the number of people a Peer-Mentor is matched with at any one time. This is entirely up to the Peer-Mentor (volunteer). The role is completed from the comfort of your home, or other suitable location (quiet, private space).

Peer-Mentors initially complete special training before being matched with people for peer support. This just requires access to a computer and a phone to complete and provides all the information and tools needed for the role.

Peer-Mentors are asked to commit to the role for at least 12 months.

Peer-Mentors must have lived with arthritis, or cared for someone living with arthritis, and ideally for at least around two years.

There is no specific experience required, but Peer-Mentors should be comfortable sharing their own story with others, and be able to communicate with empathy.

The Peer-Mentor Position Description can be found on our Current Volunteer Opportunities webpage.

For any questions, or to chat further about the role, get in touch with us on 1800 011 041 or send us an email.

To apply, visit Current Volunteer Opportunities and complete the online application form.

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